Author Archives: Toni Shibayama

by Toni Shibayama Many employers believe that bad or fraudulent employees drive up Workers’ Compensation costs. When an employee is off on Workers’ Comp for an extended period of time, it’s not uncommon for an employer to say, “Tom was a model employee for many years. I can’t believe he’s milking the system. He should […]

by Toni Shibayama Many things about our daily lives have returned to normal as we have come out of the pandemic. But there is one change that is likely never to go back to the old ways, and that is employees working from home. Much has been said about managing remote employees effectively; are they […]

by Toni Shibayama Imagine you’re a Club General Manager and it’s Friday evening and you are just sitting down to dinner after a long week. You get a call from your HR department, and the conversation starts like this “Our members are calling and they are telling me their personal information has been hacked. I […]

Why bury the lead? Rate increases are likely given current market forecasts. According to 2023 Market forecasts, the consensus is that 2023 will present some challenges for businesses in the placement of their benefits, property, and casualty insurance programs. Here are some of the challenges: Medical Benefit Issues One of the biggest expenses behind payroll […]

A GM wakes from a terrible dream; a nightmare that his Club had just been levied a whopping $15 million lawsuit for sexual harassment. It was no dream for the Old Ranch Country Club in Seal Beach, California, where a female beverage cart attendant is suing the club for “failing to protect her from harassment […]

1. Increased employee engagement Organizational culture is driven by purpose and clear expectations. This motivates and inspires employees to be more engaged and interact with others. It also leads to high levels of workforce engagement, which drives productivity. 2. Decreased turnover People who feel valued and respected are less likely to leave it. It’s essential […]

      As we head into the fall season, now is the time to take a look at what we have found to be the most common mistakes employers make when dealing with their employees.       How many are on your checklist? Pre-employment mistakes 1.     Failure to conduct adequate background checks on potential employees. 2.     Inconsistent […]

      The Rolling Stones famously sang about how “Time Is On My Side,” and that’s pretty much the case, unless you fail to record and maintain accurate time records for your employees under California law. As an employer, it’s on you to make sure your workers aren’t abusing the system whenever they clock in or […]

      “Hello. I’m from OSHA and I am here to help you.”      If you own or operate a private club, chances are very good you’ve heard these dreaded words before. Next to, “Hello. I’m from the Internal Revenue Service,” there are few greetings more inclined to make your knees weak. But it doesn’t have to […]

      Private Club GMs certainly have enough on their minds to keep them up at night; what with staffing issues, grounds maintenance; HR challenges, etc. But probably the one thing they don’t think about—but certainly should—is whether or not they have enough insurance in place should a disaster befall their Club. And it’s doubtful that […]